Our Policies
Waitlist and Deposit Policy
We will be happy to add you to a "contact list" for updates on upcoming litters as a courtesy. Just contact us and let us know that you are interested in one of our puppies and we will get you on the appropriate contact list to let you kmow when we have new litters. However, to be on the official waitlist, there is a $100 fee. When you are on the official list, you get the first pick of your preferred color and sex combination before the puppies are available to those not on the waitlist. For example, if you want a blue merle male from us and are the first to pay the $100 to get on our official waitlist for one, you will get first pick of blue merle male. There are very limited spots for these puppy pick waitlists. If the litter does not have your preferred color/sex combination and you do not wish to choose another available puppy from the same litter, you may transfer the spot to another litter or get your waitlist fee refunded to you. Puppy picks for those on the waitlist must be made by three weeks of age. Once you choose the exact puppy you want, an additional $100 is made to officially reserve your puppy. The $100 waitlist fee and the $100 reservation fee are combined to complete your deposit to hold the puppy and the $200 deposit will be taken off the total balance. Deposists are nonrefundable, but in some instances, may be transferable.
Picking Up your New Puppy
Puppies are ready for their forever homes at 8 weeks of age. Pick up arrangemenst should be made a week or two prior to go home day. We want to make the pick up of your puppy as easy as possible. Pick up is available in Foxworth, MS. For families that are several hours away from us, we are happy to drive up to one hour out as a courtesy when our schedules allow. On occassion, we can drive up to five hours out at a charge of 50 cents per mile traveled (or $1.00 per mile one way) beyond the one hour courtesy. Under certain circumstances, we can travel beyond five hours for the same mileage rate, plus an additional $200 fee to help cover hotel and meals. Our availability is on a first come, first serve basis, so if you live out of town, we recommend making plans with us at least two weeks prior to pick up day as we have many long distance customers. You are also welcome to fly into the Gulfport, MS airport and fly your puppy home with you. If this option is chosen, and a health certificate is required for travel, there will be an additional $50 fee.
The remaining balance for your puppy is due no later than 8 weeks of age and may be paid at pick up. If for any reason, you cannot pick up your puppy at 8 weeks of age, we must be informed no later than 7 weeks of age to see if we are available to board your puppy beyond 8 weeks. If acceptable arrangements are made, the remaining balance will be due four days prior to the pup reaching 8 weeks of age. There will be a $10 boarding fee per day for each day beyond 9 weeks.
Deposits
The deposit to hold your puppy is non-refundable. If at any time you can no longer get the puppy you have depsoited on, please inform us immediately. If we are able to place the puppy in a loving home by 8 weeks of age with no financial loss to us, we may choose to make an exception and refund the deposit at our sole discretion. If however, we are not informed before the puppy is 7 weeks old or we are unable to find a loving family for the puppy by 8 weeks of age, we will not make an exception and the deposit will remain nonrefundable.
We do not guarantee size, eye color, etc. While we will give our best estimate and honest opinion, due to the complexities of genetics, we do not make guarantees of any physical attribute upon maturity.
Please view our Contract here.